Mindlox AI · Front-end & access

Real-time and batch eligibility checks catch inactive coverage, plan changes, and authorization requirements before they become denials.

AI detection · Eligibility Verification
Sample data
    What's included

    Pre-visit coverage checks
    Copay and deductible visibility
    Fewer eligibility denials
    Batch verification 48–72 hours before scheduled visits
    Real-time checks for walk-ins and same-day add-ons
    Copay, deductible, and coinsurance shared with the front desk
    How it works

    Specialists own every step. Automation handles the repetitive work. Nothing waits in a queue nobody is watching.

    01

    Pre-visit batch

    270/271 transactions run for every scheduled visit two to three days ahead.

    02

    Exceptions

    Inactive plans, plan changes, and secondary coverage are resolved by an eligibility specialist before the appointment.

    03

    Benefits to the front desk

    Copay, remaining deductible, and coinsurance are delivered so patient responsibility can be collected at the visit.

    04

    Authorization flag

    Services that require authorization are flagged so the request starts before the visit.

    Intelligence

    AI-assisted pattern detection and decision support that works alongside our billing professionals — never instead of them.

    Automated 270/271 transactions surface inactive plans and coverage changes.

    Mismatch detection compares registration data to payer responses.

    Exceptions go to an eligibility specialist for resolution before the appointment.

    Specialties

    Specialty-aligned specialists who know your payer rules.

    FAQ

    If it's not here, an RCM specialist will answer it directly.

    Most major commercial payers, Medicare, and Medicaid through the clearinghouse, with portal verification where a payer requires it.

    A structured review of denials, A/R aging, coding, and underpayments — findings are yours to keep, whether or not we work together.

    • · Findings you keep, whether or not we work together
    • · No patient information requested
    • · A named RCM specialist, not a sales queue

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